Managed IT Support & Business Continuity
Since 2001, Cosmic Computers has provided the expert oversight of an in-house IT department without the overhead costs. We solve IT issues for businesses across Bath and east Bristol before they become problems.
What’s included in our support contracts?
Our "security-first" plans ensure your business stays compliant, protected, and productive:
- Proactive Monitoring & Management: Real-time tracking of device health to fix issues before your team even notices a glitch.
- Comprehensive Security & GDPR: Antivirus deployment, software patching, and safe configurations to help your business meet its GDPR security obligations.
- Reliable Backups: Robust cloud backup options and rapid recovery support to safeguard your business data.
- Remote & On‑Site Support: Fast remote fixes for staff, plus on‑site visits for networking, hardware, and hands‑on troubleshooting.
- Cloud Ecosystems: Professional setup and ongoing help for Microsoft 365 and Google Workspace.
Why partner with Cosmic Computers?
Priority Service & Discounts: Contract clients receive priority response times and discounted rates. Many repairs for contract clients are completed the same day.
One engineer who knows your business: No call centres or ticket queues — you deal with Mark, who set up and understands your systems.
Expert Consultancy: Led by Mark Hull (BSc Hons, BCS Member), we provide expert guidance on hardware procurement and custom network builds that scale with your growth.
Who it’s for
We support local businesses that need dependable IT without hiring in‑house. Our growing client base includes:
Common business projects
Microsoft 365
Setup, email migration, Teams, SharePoint/OneDrive, licensing and multi-factor authentication.
New computers
Sourcing, setup and data transfer for new PCs and laptops, ready for staff to use.
Networks & Wi‑Fi
Reliable office Wi‑Fi, cabling, firewalls, printers and remote access for home workers.
Cyber security
Security reviews, staff phishing awareness and help working towards Cyber Essentials.
Backup & recovery
Cloud backups for PCs and servers, with tested restores so you know they work.
Websites
Fast, mobile-friendly business websites and hosting. See website design.
Response & Availability
We offer both ongoing contracts (from £18 per device per month — see pricing) and pay-as-you-go support for smaller businesses or one-off jobs. For urgent issues, call 01225 805250 or text 07979 613093 for the fastest response.